Find answers to frequently asked questions about our products, shipping, returns, and more.
We offer a 7-day hassle-free return policy for most items. The product must be in its original condition and packaging. Some exceptions apply to consumable items.
Once your order is shipped, you will receive a tracking link via email and SMS. You can also track it directly from the 'My Orders' section in your account.
Currently, we only ship within the country. We are working hard to bring Refone to international customers soon. Stay tuned!
We accept all major credit/debit cards, UPI, Net Banking, and popular digital wallets. Cash on Delivery (COD) is also available for select pin codes.
Standard delivery typically takes 3-5 business days depending on your location. Express shipping options are available at checkout.
Absolutely. We use industry-standard encryption and follow strict data protection protocols to ensure your information is always safe with us.
Address changes are possible only until the order is processed for shipping. Please contact our support team immediately if you need to make a change.
You can cancel your order from the 'My Orders' page as long as it hasn't been shipped yet. For shipped orders, you'll need to follow our return process.